Refund Policy

At Roarie Time, every tee is made just for you once you order. Because of that, we don't offer refunds or exchanges for change of mind, including ordering the wrong size or colour. Please check the size chart in the product photos before you buy.

Damaged, faulty or wrong items: report within 5 business days

If your tee arrives damaged, faulty, misprinted or isn't what you ordered, please email roarietime@gmail.com within 5 business days of receiving your order. Include:

  • your order number
  • a photo of the problem

We'll send a replacement or give you a full refund, whichever you prefer. You won't need to send the item back unless we ask.

After 5 business days

Claims about damage in transit, misprints or wrong items made more than 5 business days after delivery may not be eligible for this express replacement process. If you later find a genuine fault with your tee, contact us and we'll assess it under the Australian Consumer Law.

Your rights

Our goods come with guarantees that can't be excluded under the Australian Consumer Law. You're entitled to a replacement or refund for a major failure, and to have the problem fixed if it isn't a major failure. Nothing in this policy limits those rights.

Roarie Time is an unofficial fan design. Not affiliated with, licensed or endorsed by the AFL or any AFL club.